Regional Director of Operations

Job Locations US-FL-Orlando
Type Full-Time
Updated Date
1150 S Semoran Blvd


Regional Director of Operations


Manage operations of a region while providing leadership and individual motivation; Recommend and implement policies and programs; allocate resources consistent with the budget and mission. Provide a knowledgeable and welcoming public image.



Regional Director of Operations

  • Oversees the management of several individual centers within a geographic region
  • Manages supervisors within the areas of hiring, staff development and the management of site’s performance.
  • Provides effective coaching, feedback and developmental action plans to the site supervisors
  • Implements processes identified to improve the overall performance of individual site, overall customer service issues and drives overall efficiency
  • Solves problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions
  • Provides reports on a (monthly/quarterly/ad hoc) basis with commentary outlining reasons for variance in data (productivity, service, etc.); develops and carries out an action plan for improvement
  • Identifies measurable performance standards to improve site performance
  • Understands the site’s challenges and productively facilitates communication and involvement of other functional areas (HR, IT, etc.)
  • Reviews staffing model and recommends optional solutions to VP of Operations
  • Coordinates and communicates across remote sites and shares best practices with peers
  • Participates in client and/or site meetings, committees and task forces to support strategic initiatives and goals
  • Travel between sites required
  • Other duties as assigned


Regional Director of Operations

  • Previous medical industry experience required.
  • Financial Management a plus
  • Demonstrated process or efficiency management.
  • Excel, PowerPoint, Word and Outlook skills required.
  • Excellent written, verbal and presentation skills required.
  • Ability to interact at all levels of the organization (both internal and external).
  • Demonstrated strong leadership skills.
  • Previous experience managing remote teams.
  • Demonstrated adaptability and ability to manage change.
  • Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice preferred.
  • Prior experience in an Operations function with emphasis on budget and P&L responsibility.
  • Demonstrated experience with medical information management systems preferred.


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