• Collector

    Job Locations US-TX-Dallas
    ID
    2018-3093
    Updated Date
    10/11/2018
    Address
    7920 Beltline Road
    Type
    Full-Time
    Hours
    8 to 4:30pm, Monday through Friday
  • Overview

    Collector

     

    Akumin is a fast-growing organization.  We are currently looking for a Collector to collect on past due account receivable.

     

    Akumin provides competitive salaries with bonus program.

     

    Benefit eligible employees have access to medical, dental, visions, 401 (k) and other voluntary insurance.  Eligibility is based on hours worked.

    Responsibilities

    Collector

     

    • To compile the information necessary to perform A/R collections
    • To ensure claims are correctly filed
    • To prepare required reports including A/R aging
    • To establish accounts for follow up
    • To locate and notify customers with delinquent accounts
    • To resolve discrepancies in a timely fashion, establish clear payment schedules
    • To assess accounts to be re-billed over 120 days.
    • To prepare accounts to be written off and turned over to outside collections agency.
    • To answer incoming A/R inquiries and follow up
    • To document A/R collection efforts, file proof of claims and handle attorney correspondence.
    • To notify Manager/Supervisor of problems and risky clients
    • To assist with other duties assigned by the Manager/Supervisor
    • Make outbound calls or research online notes to various types of payers i.e., patients, insurance companies and providers to address and resolve delinquent accounts in the assigned queue.
    • Review patient information to determine why claims weren’t paid, update accordingly and resubmit.
    • Review outstanding balances to determine if financial responsibility is assigned to appropriate party. If incorrect the Collector will update account and re-bill or adjust correctly.
    • Collector will note accounts with current actions
    • Report daily productions weekly to Manager/Supervisor
    • Meet required production numbers as set by Manager/Supervisor.
    • Properly appeal cases when necessary and according to carrier and company policy.
    • Advise Clients/Manager/Supervisor of medical necessity denials due to non-compliance of insurance medical policies.
    • Research medical policies when necessary

    Qualifications

    Collector

     

    Productivity Rages:

    • 40-60 Claims Worked per Day.

    Education

    • High School Diploma or equivalent required, Bachelor’s Degree preferred

    Qualifications

    • 2 years’ collection experience
    • healthcare experience preferred
    • Professional appearance and demeanor are required
    • knowledge of insurance plans and providers
    • knowledge of claims and billing
    • A commitment to excellent customer service as well as a positive proactive attitude.
    • Excellent communication and verbal skills including proper grammar
    • CPT, HCPCS, and ICD-10 knowledge

    Other Skills and Abilities

    • Excellent communication and verbal skills including proper grammar.
    • Ability to multi-task and work well under pressure
    • A commitment to excellent customer service as well as a positive proactive attitude is a must.
    • Familiarity with current software packages such as Microsoft Word, Excel and Outlook Knowledge of MDSuites, Vision on Demand, RIS, Healthpac and Centricity.
    • 10K by touch and type 50-60 wpm

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