• Customer Service Representative

    Job Locations US-FL-Jacksonville
    ID
    2018-2993
    Updated Date
    9/11/2018
    Address
    1460 Vantage Way South
    Type
    Full-Time
  • Overview

    Customer Service Representative / Scheduling

     

    Akumin is changing the perception of diagnostic testing. Committed to providing excellence in diagnostic imaging, Akumin is on a mission to be the preferred provider.  This growing company is currently searching for a dependable, out-going individual who enjoys working with the public to fill a key position in our organization.  The Scheduling Coordinator works in our centralized call center and plays an important role in the quality of service provided to our patients and physician office, and insurance carriers.

     

    This individual will need to be flexible with their schedule as coverage for earlier or later shifts may be needed. Weekday and holiday coverage may also be discussed.

     

    Akumin offers a competitive salary and benefits package.

    Responsibilities

    Customer Service Representative / Scheduling

    • Answering incoming telephone lines and directing calls to the appropriate party being either centers/physicians offices
    • Scheduling patient appointments
    • Handling customer complaints
    • Take payments information via phone
    • Mailing and faxing reports
    • Other duties as assigned by Manager

    Qualifications

    Customer Service Representative / Scheduling

    • High School Diploma or equivalent
    • Prior Medical Office Experience is preferred
    • Excellent Customer Service Ability
    • Excellent Organizational Skills
    • Professional Appearance and Demeanor
    • Dependable
    • Computer Experience
    • Reliable Transportation

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