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Customer Service Representative

Customer Service Representative

ID 
2018-2851
Updated Date 
7/9/2018
Address 
1460 Vantage Way South
Job Locations 
US-FL-Jacksonville
Type 
Full-Time
Hours 
TBD

More information about this job

Overview

Customer Service Representative / Scheduling

 

Akumin is changing the perception of diagnostic testing. Committed to providing excellence in diagnostic imaging, Akumin is on a mission to be the preferred provider.  This growing company is currently searching for a dependable, out-going individual who enjoys working with the public to fill a key position in our organization.  The Scheduling Coordinator works in our centralized call center and plays an important role in the quality of service provided to our patients and physician office, and insurance carriers.

 

This individual will need to be flexible with their schedule as coverage for earlier or later shifts may be needed. Weekday and holiday coverage may also be discussed.

 

Akumin offers a competitive salary and benefits package.

Responsibilities

Customer Service Representative / Scheduling

  • Answering incoming telephone lines and directing calls to the appropriate party being either centers/physicians offices
  • Scheduling patient appointments
  • Handling customer complaints
  • Take payments information via phone
  • Mailing and faxing reports
  • Other duties as assigned by Manager

Qualifications

Customer Service Representative / Scheduling

  • High School Diploma or equivalent
  • Prior Medical Office Experience is preferred
  • Excellent Customer Service Ability
  • Excellent Organizational Skills
  • Professional Appearance and Demeanor
  • Dependable
  • Computer Experience
  • Reliable Transportation