• Insurance Authorization Specialist

    Job Locations US-FL-Jacksonville
    Updated Date
    1460 Vantage Way South
    Monday - Friday 9:30am - 6pm
  • Overview

    Akumin is a fast-growing organization.  We are currently looking for a professional, experienced and detail oriented Insurance Authorization Specialist. the Insurance Authorization Specialist will work closely with facility staff, physicians, patients, and insurance carriers to ensure timely and accurate verification of benefits for specialized procedures via both the internet and phone.



    Essential Duties and Responsibilities


    • Maintain accurate, timely and thorough documentation regarding verification and account activity; this includes pre-cert notes and task icon notes for any pending
    • Thorough knowledge and understanding of medical insurance and how to obtain information from insurance companies.
    • Responsible for handling inbound/outbound calls regarding eligibility or authorization
    • Maintain confidentiality of company, client and patient information.
    • Assist in compiling and updating reference guides for different carriers.
    • Monitor assigned daily worklist and emails to ensure no requests are missed
    • Foster communication between insurance dept. and imaging facilities to help improve workflow and quickly resolve any issues.
    • Any other job duties assigned by Management/Supervisor





    High School Graduate or equivalent.




    • 2 - 3 years’ prior medical office insurance verification experience is preferred;
    • 2 years of Customer Service experience
    • Professional appearance and demeanor are required
    • Knowledge of HMO, PPO, Government, Work Comp, LOP and PIP Insurances;
    • Must be articulate, professional, and have excellent customer service skills;
    • Excellent verbal and written communication skills are required;
    • Multi-tasking skills are essential;
    • Must be reliable, flexible and motivated;
    • Bilingual (English/Spanish) is a plus.

    Productivity Range:

    • Meet the minimum daily quota of 75 patients per day

    Other Skills and Abilities

    • Familiarity with current software packages such as Microsoft Word, Excel, Outlook, FUJI RIS, and Imagine Billing Software.
    • Knowledge of ICD-10 preferred.
    • Job duties, tasks, work hours and work requirements may be changed at any time.
    • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Akumin


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