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Customer Service Representative / Scheduling

Customer Service Representative / Scheduling

ID 
2017-2320
# of Openings 
..
Job Locations 
US-FL-Jacksonville
Posted Date 
12/1/2017
Category 
Administrative
Min Compensation 
Max Compensation 
Commission 
..

More information about this job

Overview

Customer Service Representative / Scheduling 

 

Akumin is changing the perception of diagnostic testing. Committed to providing excellence in diagnostic imaging, Akumin is on a mission to be the preferred provider.  This growing company is currently searching for a dependable, out-going individual who enjoys working with the public to fill a key position in our organization.  The Front Desk Coordinator is the face of the company and plays an important role in the quality of service provided to our patients.

 

This individual will need to be flexible with their schedule as coverage for earlier or later shifts may be needed. Weekday and holiday coverage may also be discussed.

 

Akumin offers a competitive salary and benefits package.

Responsibilities

Customer Service Representative / Scheduling 

  • Scheduling patient appointments
  • Greeting patients and visitors in a courteous and helpful manner
  • Checking patients in and out of the clinic which includes explanation of benefits, collection of co-payments, and having patients complete their paperwork
  • Answering incoming telephone lines and directing calls to the appropriate party
  • Mailing and faxing reports
  • Maintaining inventory of office supplies and printed forms
  • Other duties as assigned by the Clinic Administrator

Qualifications

Customer Service Representative / Scheduling 

  • High School Diploma or equivalent
  • Prior Medical Office Experience is preferred
  • Excellent Customer Service Ability
  • Excellent Organizational Skills
  • Professional Appearance and Demeanor
  • Dependable
  • Computer Experience
  • Reliable Transportation
  • Bilingual is a plus